Sales & Customer Management
Sales & Customer management meant management of all marketing activities, including advertising, sales promotion, marketing research, physical distribution, pricing, and product merchandising. The American marketers association (AMA’s) definition, takes into consideration a number of these viewpoints. Its definitions runs like: …
Curriculum
- 11 Sections
- 24 Lessons
- 38 Hours
- Introduction3 Items
- Purpose of Sales3 Items
- Sales Techniques3 Items
- Sales Quatas3 Items
- Sales Forecasting3 Items
- Part 2-Customer Management0 Items
- Introduction - Customer management2 Items
- Customer Behaviour2 Items
- Determinants of Customer Behaviour2 Items
- Methods of Customer Management1 Item
- Models - Customer Behaviour2 Items
Features
- Gives proper understanding of concepts and practices
- Makes candidate able to work in all complex conditions
- Equips candidate to have an edge over others.
- Helps in meeting the Sales targets assigned
- Provides deep knowledge of sales practices.
Target audiences
- All Students- Undergraduate/Graduate
- Freshers willing to enter Sales / Marketing / Services or any other sector
- Candidate wanting to get into Corporate sector.
- .All working professionals from any domain. Any student willing to improve Sales techniques.
- Anyone with 0-2 years of work experience
You May Like
Media Management
Media management is one of the most dynamic and exciting courses in India. The Media sector provides multiple Openings at various levels. The Online...
Customer Relationship Management
Customer relationship management involves the integration of Marketing, Sales, Customer service, and the supply-chain functions of the organization. The knowledge helps you a lot ...
Banking & Finance
Banking and Finance sector provides various Career opportunities. So the study of subject becomes essential for professional & students to have sound knowledge for...
Franchise & Marketing Management
Both Franchise and Marketing create a symmetry with each other There are various practices to be studied to perform in a better manner in...
Marketing & Customer Management
For any Organisation customer is God. Proper customer management is key to success and profit maximization. Marketing techniques come into picture that help in...
Course Features
- Lectures 24
- Quiz 0
- Duration 38 hours
- Skill level All levels
- Language English
- Students 21
- Certificate Yes
- Assessments Yes