Client Management

Client Management involves the most crucial and important elements required to serve the needs of present and prospective clients. In today’s scenario Client acquisition is the ley task to sustain and grow in the competitive world. Any organization can grow …

Categories

Client Courses, Foundation Courses

Curriculum

7 Sections
14 Lessons
36 Hours

Expand all sectionsCollapse all sections

Concept & Importance
2 Items
- 1.1
  Meaning
- 1.2
  Importance of Client
Decision Making Process
2 Items
- 2.1
  Need & Evaluation
- 2.2
  Purchase & Post Purchase
Client Behavior
2 Items
- 3.1
  Types of Clients
- 3.2
  Drivers of Client Behaviour
Models - Client Behaviour
2 Items
- 4.1
  First Four Models
- 4.2
  Models Contd…..
Determinants of Behaviour
2 Items
- 5.1
  External Determinants
- 5.2
  Market driven Determinants
Client Management
2 Items
- 6.1
  Methods for best relationships
- 6.2
  Procedure in Client Management
Client Service Manager
2 Items
- 7.1
  Roles & Responsibilities
- 7.2
  Client Manager’s Duties

Features

Provides understanding of latest trends in the sector.
Enables you for multiple roles in Sales / Marketing/ CRM.
Prepares you to perform as per changing scenario
Equips you to deal with complex & diverse job profile

Target audiences

All Undergraduate/Graduate / PG students.
Freshers willing to enter Marketing / Sales/ Service.
Working professional from all sectors.
Candidate willing to learn Client Servicing

Client-mgmt

₹1,775.00

Course Features

Lectures 14
Quiz 0
Duration 36 hours
Skill level All levels
Language English
Students 16
Certificate Yes
Assessments Yes