Sales & Customer Management
Sales & Customer management meant management of all marketing activities, including advertising, sales promotion, marketing research, physical distribution, pricing, and product merchandising. The American marketers association (AMA’s) definition, takes into consideration a number of these viewpoints. Its definitions runs like: …
Curriculum
- 11 Sections
- 24 Lessons
- 38 Hours
- Introduction3
- Purpose of Sales3
- Sales Techniques3
- Sales Quatas3
- Sales Forecasting3
- Part 2-Customer Management0
- Introduction - Customer management2
- Customer Behaviour2
- Determinants of Customer Behaviour2
- Methods of Customer Management1
- Models - Customer Behaviour2
Features
- Gives proper understanding of concepts and practices
- Makes candidate able to work in all complex conditions
- Equips candidate to have an edge over others.
- Helps in meeting the Sales targets assigned
- Provides deep knowledge of sales practices.
Target audiences
- All Students- Undergraduate/Graduate
- Freshers willing to enter Sales / Marketing / Services or any other sector
- Candidate wanting to get into Corporate sector.
- .All working professionals from any domain. Any student willing to improve Sales techniques.
- Anyone with 0-2 years of work experience
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Course Features
- Lectures 24
- Quiz 0
- Duration 38 hours
- Skill level All levels
- Language English
- Students 21
- Certificate Yes
- Assessments Yes