Curriculum
- 11 Sections
- 17 Lessons
- 35 Hours
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- Part 1 - Retail Management0
- Concept & Explanation2
- Planning & Trends2
- Store Formats2
- Organised Retail2
- Part 2- Customer Management0
- Introduction - CRM2
- Customer Behaviour2
- Determinants of Customer Behaviour2
- Methods of Customer Management1
- Models - Customer Behaviour2
Classification
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