Curriculum
- 11 Sections
- 17 Lessons
- 35 Hours
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- Part 1 - Retail Management0 Items
- Concept & Explanation2 Items
- Planning & Trends2 Items
- Store Formats2 Items
- Organised Retail2 Items
- Part 2- Customer Management0 Items
- Introduction - CRM2 Items
- Customer Behaviour2 Items
- Determinants of Customer Behaviour2 Items
- Methods of Customer Management1 Item
- Models - Customer Behaviour2 Items