Curriculum
- 9 Sections
- 19 Lessons
- 34 Hours
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- Introduction - CRM2 Items
- Stages of Decision Making2 Items
- CRM for Business Expansion2 Items
- Types in CRM3 Items
- Customer Behaviour2 Items
- Models - Customer Behaviour2 Items
- Determinants of Customer Behaviour2 Items
- Methods of Customer Management1 Item
- Market Segmentation3 Items
Types in Segmentation
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