Curriculum
- 8 Sections
- 17 Lessons
- 35 Hours
Expand all sectionsCollapse all sections
- BPO- Expalnation2 Items
- Features & Roles2 Items
- Types & Techniques2 Items
- Quality Parameters2 Items
- Client Handling2 Items
- Communication as Tool3 Items
- Management of Agents2 Items
- Complaint Management2 Items
Complaints Redressal Mechanism
Prev