Curriculum
- 12 Sections
- 19 Lessons
- 37 Hours
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- Part 1- BANKING0 Items
- Banking- Introduction2 Items
- Services by Bank2 Items
- Know Your Customer ( KYC)3 Items
- Credit Control in Banking2 Items
- Banking System2 Items
- Part 2- CUSTOMER SERVICE0 Items
- Customer - Explanation2 Items
- Components1 Item
- Models - Customer Behaviour2 Items
- Methods - Customer Management1 Item
- Customer Service Profile2 Items