Curriculum
- 14 Sections
- 23 Lessons
- 33 Hours
Expand all sectionsCollapse all sections
- Part 1- Franchise Management0
- Explanation - Franchise2
- Comparative Analysis1
- Factors governing Franchise3
- Types in Franchise2
- Franchise Strategy2
- Stages - Franchise Business2
- Forms & Classification2
- Part 2- Customer Management0
- Introduction - Customer management2
- Customer Behaviour2
- Determinants of Customer Behaviour2
- Methods of Customer Management1
- Models - Customer Behaviour2
Advantages & Demerits
Next