Franchise & Customer Management
The course provides combination of franchise and Customer service. It covers the current concepts and practices being brought into use into business world. The Candidate shall have good understanding Service sector and expansion.
Curriculum
- 14 Sections
- 23 Lessons
- 33 Hours
- Part 1- Franchise Management0 Items
- Explanation - Franchise2 Items
- Comparative Analysis1 Item
- Factors governing Franchise3 Items
- Types in Franchise2 Items
- Franchise Strategy2 Items
- Stages - Franchise Business2 Items
- Forms & Classification2 Items
- Part 2- Customer Management0 Items
- Introduction - Customer management2 Items
- Customer Behaviour2 Items
- Determinants of Customer Behaviour2 Items
- Methods of Customer Management1 Item
- Models - Customer Behaviour2 Items
Features
- Provides dual skill set of Franchise & Customer Service.
- Helps in enhancing the overall understanding of sector.
- Makes You proficient to deal with assigned tasks.
- Helps in Goal achievement & better prospects.
Target audiences
- All Students – Undergraduate / Graduate.
- Candidate willing to grow into Sales/ Service sectors.
- Aspirants seeking Skill up gradation.
- Professionals from Services & related domains.
- Anyone willing to prosper as faculty.
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Course Features
- Lectures 23
- Quiz 0
- Duration 33 hours
- Skill level All levels
- Language English
- Students 21
- Certificate Yes
- Assessments Yes